Prior to proceeding with these steps, make sure the printer is connected by checking if it appears on the list of devices on your system. If multiple names of the same printer are listed on the computer, remove unwanted entries and keep the one shown as Idle.
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Note that the Idle printer status in the list is highlighted in green color. After ensuring that, follow the below steps.
Step 1: Make sure the printer is ready
Removing the print queue from the said list and adding it back creates a fresh printing session on Mac. Follow the below steps for that:.
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- The printer status is Offline or Paused. (For Macintosh).
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In the list of printers, click on the device, and delete it by clicking on the minus button. If the offline status persists, proceed to the next step to troubleshoot it.
The printer status is Offline or Paused. (For Macintosh)
If all these steps fail to fix the printer offline error, you might require advanced troubleshooting to deal with the same. In such a case, get in touch with our certified printer support experts for quick assistance. Notify me of follow-up comments by email. Notify me of new posts by email.
COM is a reviews, information and self-help website providing troubleshooting tutorials for common issues faced by computers users. Resetting the print system clears any error states by removing all HP and non-HP printers, print jobs, and printer preferences. Click the Apple menu, and then click System Preferences. Enter the Administrator name and password, and then click OK to complete the reset. After the printing system resets, add your printer back to the list and try to print.
If the printer remains offline, continue to the next step. Step 3: Troubleshoot the printer connection. Troubleshoot connection issues with network or USB-connected printers.
Troubleshoot a Wi-Fi Printer Connection. Troubleshoot a Wired Network Printer Connection.
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How to Get My Printer Back on a Mac When It Is Offline
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